All use cases
// Custom Software Development

Internal operations tool

The tool your team runs its daily work in.

Engagement that fits
Fixed-scope build, Product partnership
Stack
TypeScriptNext.jsNestJSPostgreSQLBullMQResend

// Overview

Where this product fits

// Audience

Who it is for

Operations teams that run approvals, scheduling, stock or field work across spreadsheets, email and chat, and lose track of who did what and when it happened.

// Problem

The problem

Work moves between tools by copy and paste, nothing lives in one place, mistakes surface late, and the off-the-shelf software tried so far never fits how the team works.

// Deliverables

What we would build

  • Workflows shaped around your process

    Each step of your process becomes a screen with its own rules, so the tool fits how your team works instead of forcing a new routine.

  • Roles, permissions and approvals

    People see and do only what their role allows, and work that needs a sign-off waits for the right person before it moves on.

  • An audit trail on every change

    Every change records who made it and when, so a question about a past decision is answered from the record instead of from memory.

  • Integrations with the tools you use

    The tool exchanges data with the software you already run, so information is entered once and never copied between systems by hand.

  • Reports and exports for managers

    Managers see where work stands and where it is stuck, and export the data they need for their own reports and planning.

  • Email notifications on each step

    The next person in line gets an email when work reaches them, so tasks move on without anyone chasing them in chat.

// Process

How it works

  1. 01.

    We map how the work moves today

    We follow real tasks through your spreadsheets, email and chat to see each step, each hand-off and each place work gets lost.

  2. 02.

    Each step becomes a screen and a rule

    Every step gets a screen to do the work and rules for what must be true before the work moves on.

  3. 03.

    Events notify the next person in line

    When a step is done, the tool tells whoever is next, by email or inside the app, so nothing waits unseen.

  4. 04.

    Every action is logged for review

    Each action is stored with its author and time, ready for an audit, a dispute or a review of how the process runs.

What's next

Let's build
your product.

Tell us what you're building and where it stands. We'll scope it with you on a call and give you a straight answer on fit.

  1. 01

    Book a call

    Pick a time on our calendar and tell us what you want to build.

  2. 02

    Shape the scope

    Together we name the users, the first release and what success looks like.

  3. 03

    Get a proposal

    We send a written plan with the scope, the steps and the engagement that fits.

  4. 04

    Start the work

    We begin with Discovery and show you working software early and often.